- Are you gaining new customers through referrals from your existing customers? - Are your team doing what you ask of them? - Are your profits increasing? 3 very simple questions, and these are just a few of the questions I may ask at a first meeting with a potential new customer. Typically the clients I work with are extremely busy people who are: - Anxious as paying customers spend money with competitors - They are frustrated as they spend increasing amounts of time hiring and firing staff due to sub-standard customer service - And are worried that they might actually go busy if profits do not increase I help business owners who work in the tourism and hospitality sector, legal services, sports & leisure, optical, plus many more, to help solve all these problems by providing first class analysis. If you have a customer experience of telephone calls, website enquiry, or face to face, then testing it is crucial. It's a pleasure to work with businesses who know they can improve and they use my services as a valuable management tool to help them develop and grow. If you'd like to know more, please get in touch by calling or emailing me, or visiting the website: Mobile: 07891 631869 Email:ian.sadler@shopperanonymous.co.uk Website:www.shopperanonymous.co.uk
